Zurich Group Germany · 2023–24

Designing Digital Products and Processes for Business Analysts

I co-designed and delivered practitioner courses on digital product development, process management and agile methods.

Role: Co-designer and instructor
Format: Practitioner course for business analysts, co-designed

CompetenceTurning agile and process methods into working practice for business analysts.

Context

Practitioner courses for business analysts, run in 2023–24 with Zurich Group Germany and the University of Cologne Business School. I co-designed the courses and delivered them.

Topics

Digital product development
Process management
Agile methods

Transfer

Agile and process methods only help when people change how they work on Monday. The courses are built around the working practice of business analysts, so each topic ends in something a participant can apply in their own project.